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Enterprise Rent-A-Car complaint: damage claim 76088997

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Filed 17 Jun 2021 by Silviya

I took CAR: Make Model: MITS OUTL
Color: RED MED
Mileage: 10
Fuel Type: Electric
Fuel: 14
License No .: WN21EPJ
Vehicle No .: 8C742P on Monday, 26 April 2021 18:06, NEW MALDEN, 241-243 BURLINGTON ROAD
KT3 4ND

After after I took the car, it turned out that there was a problem with the tire. I’m pretty sure the nail was in the tire. The who gave me the car showed me that the car was new with no remarks on the outside or inside. The tires were not inspected in my presence. As a lady, the tire is the last thing I would check before taking a car. I just trusted the employee, but obviously I shouldn’t have. In addition, I noticed that the tire pressure drops only when the car is in motion. Therefore, as long as the car was not moving and parked in the car garage, the problem was not identified. So I completely dispute the fact that I am guilty, it is in no way proven by facts.

I refuse to pay any charge from my card about this case.

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