El Pollo Loco complaint: Salad super spicey and forgot cilantro dressing I asked for

Complaint from rjblakemore reported on 03 November 2021 about El Pollo Loco

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My complaint:

I bought a chicken advocado salad today November 3rd and requested cilantro dressing. I used the drive thru.When I got home the cilantro dressing was not in the bag. The salad also was so spicey it burned my mouth. I have ordered this same salad from El Pollo Loco about 50 times in the last few years. Anyways this was not what I thought I was getting.

Suggested solution:

I don't know but I have been their customer for several years. They should review the order before they give it to the customer.

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