eHarmony complaint: Promise me my money back

Complaint from Xochitl83 reported on 23 November 2020 about eHarmony

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My complaint:

I joined e harmony, they took 159.00 which left me skint, I thought it was going to come out every month, so I messaged them, they promised to pay me back 146.00 back on my PayPal account and will take 7 days, it been well over 2 weeks and no money yet, I messaged them back and now they ignoring me. I am very vulnerable and it not doing my depression any good

Suggested solution:

By giving me back the money they promised me

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