eHarmony complaint: Promise me my money back

Name: Promise me my money back
Item: eHarmony
Author: Xochitl

Open 23 Nov 2020 246 views Dating

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Filed 23 Nov 2020 by Xochitl

I joined e harmony, they took 159.00 which left me skint, I thought it was going to come out every month, so I messaged them, they promised to pay me back 146.00 back on my PayPal account and will take 7 days, it been well over 2 weeks and no money yet, I messaged them back and now they ignoring me. I am very vulnerable and it not doing my depression any good

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Case details

Status: Open
Company: eHarmony
Filed: 23 Nov 2020
Desired resolution: By giving me back the money they promised me
Problem: Promised refund not paid
About: dating membership
At stake: £146
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

23 Nov 2020 Complaint filed and published
23 Nov 2020 Message from Bizzy: we notified eHarmony about this complaint.

See all 126 eHarmony complaints

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