eHarmony complaint: Instructions to cancel my subscriptions suck!

Name: Instructions to cancel my subscriptions suck!
Item: eHarmony
Author: Maria

Open 18 Aug 2021 144 views Dating

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Filed 18 Aug 2021 by Maria

I followed your instructions to cancel. I am told to press the down arrow by my picture. There is no down arrow! I sent three complaints, no response. I want my subscription canceled now! I do not want to be charged for an additional month.

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Case details

Status: Open
Company: eHarmony
Filed: 18 Aug 2021
Desired resolution: Cancel my subscription. NOW! Reply advising me that you have canceled it. TODAY!
Problem: Cancel option missing, complaints unanswered
About: monthly subscription

Progress

Filed
Company notified
Company replied
Resolved

18 Aug 2021 Complaint filed and published
18 Aug 2021 Message from Bizzy: we notified eHarmony about this complaint.

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