eHarmony complaint: Horrible

Complaint from Rosie8233 reported on 05 June 2023 about eHarmony

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My complaint:

Total scam. Manipulative advertising tactics. Makes it seems like it’s so easy to get it out of it. When I signed up I got old profiles or profiles with no pictures, and matches not in your area. Immediately realized it wasn’t for me and tried to cancel. Can’t get a hold of anyone. Finally reached someone and basically said too bad I have to pay anyway or they’re sending me to collections. They’re exploiting people’s desire to connect. Greedy and disgusting.

Suggested solution:

Leave me alone and not take me to collections for their bad customer service.

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