eHarmony complaint: Billed for services not rendered

Name: Billed for services not rendered
Item: eHarmony
Author: Anna

Open 17 Jun 2021 138 views Dating

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Filed 17 Jun 2021 by Anna

Signed up and quickly discovered there were no matches in my country. Contacted customer service and was informed that I still had to pay $80 for some personality profile I neither need nor want. How is this allowed? 🙁

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Case details

Status: Open
Company: eHarmony
Filed: 17 Jun 2021
Desired resolution: A full refund
Problem: Charged for service with no local matches
About: dating membership
At stake: $80

Progress

Filed
Company notified
Company replied
Resolved

17 Jun 2021 Complaint filed and published
17 Jun 2021 Message from Bizzy: we notified eHarmony about this complaint.

See all 126 eHarmony complaints

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