eDreams complaint: Wrong Family name, mother married name vs maiden name
Filed 15 Dec 2022 by Tommaso
Reservation number: 10786985814
When booked flight for my mother, i wrongly put her married surname instead of her maiden name.
Edreams do not want to reprint the ticket with the change of surname. Edreams is saying that Emirates do not allow this change but Emirates are telling me that this change can be done.
On the flight ticket it says Cristina GIUDICE but it should be CRISTINA KIELLAND.
It is a common mistake and Emirates allows to do this change.
Please help me to make this adjustment in my mother surname
Thank you very much
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