eDreams complaint: Waiting over 10 months for a refund on a cancelled flight
Filed 12 Oct 2022 by Elaine
Had flights booked with edreams from Dublin to Frankfurt, Frankfurt to Salzburg on the 04th December 2021 for 2 adults and 1 child. The flight from Frankfurt to Salzburg was cancelled so we didn’t fly at all. It is now the 12th october 2022 and after 13 live chats I have yet to receive a refund So far in the last 5 days I’ve had 2 different people assure me there was a refund 100% coming within the next 72 hours, 2 COMPLETELY different refund amounts by the way but it’s all lies. Anyway have made the decision to go through the small claims court so fingers crossed.
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