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eDreams complaint: stolen money and very long refund times

Open 75 views Travel

Filed 27 Oct 2022 by Thomas

i booked a flight from Heathrow to Schiphol to Moscow klm 903 and klm 1000 due on the 10th of march 2022 the flights were cancelled by the airline 4th march 2022 and it took over 7 months. many many calls and online chats and emails as well as threatening legal actions and getting external companies involved to finally get a partial refund of the £595 spent i received £487.02. i think this is unacceptable
booking reference number 8873954694, connected email address [email protected]

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