eDreams complaint: Still awaiting refund
Filed 23 Mar 2023 by Deirdre
I booked a flight from Fukuoka, Japan to Busan which was set for a month ahead as opposed to the flight I needed for the next day. Within seconds of booking it I cancelled and begged for my money back because it was an urgent situation. The man I chatted to said he would cancel it straight away and that I would have my money back within 10 days, which I thought was CRAZY. It’s now been 6 weeks and they’re still telling me the same thing over and over and over, that they’re waiting on the airline. I talked to the airline and they said they’ve never received anything from edreams! They’re such a corrupt company; it looks like they stole my money.
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