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eDreams complaint: Refund not processed

Open 94 views Travel

Filed 3 May 2022 by Leanne

My flights were cancelled in April 2020 and eDreams said that I will receive a refund. I’ve now been trying to follow up for over 2 years and every time I speak to an agent, they only that I should get a refund and that I have to wait a few days and then it will be paid out. Needless to say that it has still not been paid out, two years later!!!

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