eDreams complaint: Refund
Filed 19 Aug 2022 by Enkeleida
I booked two tickets on 19.02.22 to travel on 10.04.22 with eDreams but my flight was cancelled form the airline. I contacted eDream that told me that will resolve the matter shortly. I waited for two months and nothing happened. I contacted my bank and they requested the money on my behalf. EDream told my bank that the flight was not cancelled even though I sent the cancellation emails to them.
I contacted them again today, they still give the same answer and I still have not received my money back!
Never will use them again!
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