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eDreams complaint: Delay in full refund

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Filed 19 Mar 2023 by EDI

Ref 11074148504

I have complained on the 13 of February and 30 days have gone by and Edreams have not refunded my son’s bank account (Edi Carvalho Azevedo)
[email protected]

I called Edreams UK help centre today the 19th of March and they informed me that 7 euros was refunded!!
How pathetic!!!😡😡
I’m demanding the full amount, the flight was postponed to another time by Edreams.
A refund was selected.
Please refund the FULL AMOUNT URGENTLY…
THE BOOKING WAS MADE WITH EDREAMS THEREFORE EDREAMS MUST TAKE FULL RESPONSIBILITY!!

PLEASE RESPOND as Edreams are not communicating with their clients.. it’s a lack of professionalism and respect.

Regards
Julie Carvalho Azevedo

Sent from Outlook for Android

eDreams complaint: Delay in full refund
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