eDreams complaint: Complaint about my Refund Issue.
Filed 23 Nov 2022 by Srikanth
Airlline send me an email saying that Flight has been cancelled and get your refund. Then when I call my airline scoot, you were with Third party agent(EDReams), so you have to contact them to get your refund.
Then I contacted them, they said 3 to 6 months waiting period for the refund. Now it’s been an year since 2021 November till date, every time whenever I call, same answer “”airlines didn’t give the refund to us to give you”” every time same question, it’s been an year wait still telling the same story. And none of the customer support officer is responsible.
Actually I can say they don’t see or want the customer satisfaction anymore. I think they are doing LAZY work there.
Still keep telling the same stories. I am all sick of it.
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