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eDreams complaint: App does not work and chat service is not responding

Open 161 views Travel

Filed 5 Oct 2021 by Annelies

I am trying to get my boarding passes as I am leaving for Spain tomorrow with AirEuropa.

I got the app, but I cannot request my boarding passes through there.

I have contacted your customer service twice. The second time a certain ‘Rima’ said he she would look into it but that was over 1 hour ago and heshe is not responding anymore. Now they seem to have me put back in the queue

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