eDreams complaint: 2 years of waiting for refund
Filed 30 Nov 2022 by Claudette
10 December 2020 was my flight scheduled then, but due to eDreams dereliction of duty, I failed to meet the moment that I can hold on to my mom before intubation.
I cried out for eDreams that time to do something just to have that flight. However, eDreams didn’t do any aside from filing my request for refund. I never get tired to follow up but eDreams keep on promising. I needed my money most during my mom’s funeral and the time I was bed ridden infected of Covid 19 Delta but I received nothing still.
Now, it’s been almost 2 years of waiting for my refund. I frequently called and emailed eDreams CD team but no response from them.
I hope someone might help me with my concern.
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