eBay complaint: lack of cooperation
Filed 13 Jun 2022 by Jane
I ordered a food mixer on 2nd November 2021, I complained to the seller on three separate occasions, that this was not working properly, my first complaint was in March, 202. I have never received a reply from them. I contacted Ebay last week to complain about this but they told me they could not help at all and advised I contact the seller again, I did this through ‘contact seller’ yet again I have received no reply. I then contacted Ebay customer services , explained that my knowledge of technology was virtually nil and requested a phone call which I have not received I did try to do it on chat but as a disabled pensioner I have to rely on others to help me.
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