EA Games complaint: No pack

Name: No pack
Item: EA Games
Author: Mark

Open 6 Nov 2021 210 views Gaming

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Filed 6 Nov 2021 by Mark

Brought a 25k pack on 1st November in the morning through the FIFA app on my phone.As soon as I purchased pack it logged me off so I logged back on and had no pack but coins had been taken.
After lots of emails to different people at ea they said I opened my pack at 7.55pm which I never did

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Case details

Status: Open
Company: EA Games
Filed: 6 Nov 2021
Desired resolution: I want my 25k coins back
Problem: Coins taken, pack never received
About: in-game player pack

Progress

Filed
Company notified
Company replied
Resolved

6 Nov 2021 Complaint filed and published
6 Nov 2021 Message from Bizzy: we notified EA Games about this complaint.

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