Duke Energy complaint: Wrong billing- NO ONE WILL HELP ME
Filed 10 Nov 2022 by Karla
I used a total of $1871 for the months of January 2022 to November 4, 2022. I paid a total of $1614. I have contacted them on 5 different times with each ending in the same wrong amount they are saying i still owe $222 plus additional $161.75. n No one will take the time and actually add up the amount; i just keep being told that their computer system is never wrong and I owe what it says. I have never been so frustrated in my life.
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