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Dublin Airport complaint: Misplaced baggage and destruction of holiday

Open 126 views Airports

Filed 31 Jul 2023 by Catherine

This airport held my bag from my connecting flight. They then didn’t process my bag so no one could find it for 5 days and then when given the go ahead to return by bag home after 7 days they sent it the completely wrong location. I have racked up to £3000 worth of costs, this includes airport parking, emotional damage and loss of my holiday. I want to file a formal complaint against the baggage handling team, aer lingus and Dublin airport.

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