Dublin Airport complaint: Racism

Name: Racism
Item: Dublin Airport
Rating: 1
Author: no needed

Open 23 Jan 2020 568 views Airports

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Filed 23 Jan 2020 by no needed

On 10thDecember 2019 about 2-3pm arrival , then gone through passport
e-reader checking did not gone though the gate, where I believed at the time that my passport might not place correctly on the square of the machine. Then I was leaded to another counter where to get my passport scan in person by officer. The officer scanned my passport to his satisfactory at the point of returning to me, he asked Do I speak English? as he saw I don’t have a typical fair skin blue eyes…

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Case details

Status: Open
Company: Dublin Airport
Filed: 23 Jan 2020
Rating: 1/5
Desired resolution: This is an unnecessary gesture if it was handle by a professionally trained immigration officers (who would know what he would be looking for in case of unlawfully entrance etc) instead of by members of the Garda who might not have the level of knowledges especially in this case would misuse his power to detain or bullyembarrass the international passenger or tourist where in which the Irish State most needed in the tourism industry at all time!
Problem: Officer questioned English based on appearance
About: passport control

Progress

Filed
Company notified
Company replied
Resolved

23 Jan 2020 Complaint filed and published
23 Jan 2020 Message from Bizzy: we notified Dublin Airport about this complaint.

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