DoorDash complaint: Refuse to refund.
Filed 27 Jul 2023 by Brittany
Door dash took my money knowing they had no dashers the order was placed at 3:04pm and stated it would take 38 to 46 mins. When an hour and a half went by I attempted to cancel the 22.91 order door dash said if I did they would only provide $7 bc the order was in process. Yet when I called the store they hadn’t even gotten the order so I wait expecting door dash to use common sense and see this isn’t OK no instead the deliver someone else order over 3 hours later. Their resolution is to give me $5 even though that doesn’t get me my correct order I refuse to spend more money to get what I already paid for. I have been told by 3 employees including one supervisor I’d get my refund and no refund. They claim no on could reach me but I’ve had the same number and address since opening the account.
A charge from DoorDash you do not recognize? What DD *DOORDASH on a bank statement means
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