Complaint: what a refund

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My complaint:

on 1092020 we were staying at drury inn room 119 at airport 1270 Virginia ave atlanta ga i placed my order 2222 about 9:40 and appt said it was being Quality checked at 10:09 and i didnt get my food till 11:25pm i call store but no one would answer till 10:55 and the manager said it was out for del but there was 4 in front of me. if it was out of oven at 10:09 why did it take almost 1 12 hr to get food that was cold i what a full refund

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Justified complaint?

Suggested solution:

at least a full refond mike sweatland 256-665-6532

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