Domino’s Pizza complaint: Very Poor Service

Name: Very Poor Service
Item: Domino’s Pizza
Author: Sumit

Open 15 Jun 2021 151 views Fast Food / Delivery

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Filed 15 Jun 2021 by Sumit

Very Poor Ordering experience from Dominos Pizza:

1. Order through app was not working.
2. Store was not ready to apply coupons otherwise available through app.
3. Pizza was showing as delivered in 30 mins whereas actual delivery time was 54 minutes.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 15 Jun 2021
Desired resolution: 1. please remove the 30 mins delivery guarantee from ads. 2. Please train staff of some etiquette how too interact with Customers.
Problem: App failed, coupons refused, slow delivery
About: pizza delivery order

Progress

Filed
Company notified
Company replied
Resolved

15 Jun 2021 Complaint filed and published
15 Jun 2021 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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