Domino’s Pizza complaint: Unprofessional rude customer service!

I ordered from this location per usual but the issue I had was that the app was showing me that the food had been delivered which was untrue, nor did I receive a call. I called the store to speak to a manager and when I was speaking to him he was telling me the app had been giving them trouble and it was a frequent problem so I asked if he could put in a complaint so it gets situated. He said I would have to go through corporate so I asked for his name and he just laughed at me and hung up in such a rude manner! I am truly offended that my neighborhood Dominos would treat me like this just for a simple asking of his name. I called back to clarify who I was even speaking to and I was speaking to a different man who also claimed to be the manager so I really don’t understand what was going on at this point! I am waiting for food and they are playing games over the phone. I continued speaking to this new manager who stated his name was Giovanni so i asked for his Employee ID number but he refused and also refused to give me his last name and told me I can find him at the Dominos on Crenshaw if i wanted to come look for him so I told him I would proceed to make the complaint and he told me he didn’t care and he accepted criticism so that was fine. I didn’t receive my food until thirty minutes after that whole theatrical conversation! Overall A very bad experience! My brother also had a similar experience with them getting the food on time!