At 1150pm on 9-1-20 I ordered food for delivery for 42 dollars. The guy I spoke to was nice and said it would be about 30 minutes. An hour went by so I called. A girl answered and I asked about my pizza. She stated delivery times were about 45 min to an hour. I told her the guy I spoke to said 30 min. She said “no he didn’t”. I said “how are you going to tell me what he said. I’m telling you the time he told me.” She got smart with me and hung up on me! I called back twice. She kept hanging up. When I finally got through, I was transferred to the manager, another lady. Frankly it sounded like the same girl but I don’t know. I told her what happened and she did nothing and said nothing. I asked for the girls name so I can file a complaint, she refused to give me it. I asked for hers, she also refused. By this time it was almost an hour and a half. I cancelled my order. The money has not been refunded yet but this is totally unprofessional and I don’t know how this can be tolerated.
Get employees that are more professional and get rid of the stores that treat their customers bad. If there was another dominos that delivered to me, I would use them but there is not. I’ll never order from them again.