Complaint: Poor customer service

on 13 February 2022 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered on line for pick up. I paid, had an order number, and handed my cell phone to the representative. The representative asked me for my last 4 digits of my cell phone number. I gave the last 4 digits. The rep was dismissive. I had to knock on the window, and plead for my order. Not Sure what the confusion was. Another customer cursed at me that I was taking to long.

Suggested solution:

Custome service would help. There is no table of any kind for customers to place anything down, in order to carry out the order. The rep was rude when I asked for a bag.

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