Domino’s Pizza complaint: Rudeness

Good Morning, my name is Anisha Finn and I recently visited your store located at 9 W 45th St on 112420 upon walking into the store there were several signs in the sort that stated there was a 2 person minimum in the store so I could not immediately walk in do you the fact that 2 people were already in the store so at the time I was the only person in the outside line. so as I am standing there a gentleman walks up and may I say the 2 people were still in there placing there order but this man walked right in so I did not say anything as I assumed the employees inside would re-direct him to stand in now a line that has formed outside as the note on the door stated 2 minimum so the employee proceeded to take the man who skipped the line order so I walked in and I addressed the note on the door well the employee became very irate and stated I will not be assisting her because I am telling her he skipped and there are multiple people that are standing outside waiting so let’s just say it turned into a mess and what made matters worse I asks where the supervisor was as he NEVER said anything to try and help the situation he continued either closing pizza boxes or whatever he said nothing totally unprofessional so I asked him what the the corporate number is and let’s just say he did not know so I walked out. I contacted the store back as to speak to the supervisor and he gets on the phone with a nasty attitude and I let him know that I am the women that just left with the issue and he basically said okay I asked him to cancel and refund and then I asked what his name is he stated Johnny and as I was trying to get the last name he hung up in my face to say that I was mad and still mad is an understatement and I would like this issue looked into and would like to be contacted back. I have been ordering from that Domino’s as I stay 5 minutes away but I will never return I do t care how far I have to drive for my kids that store was the most unprofessional I’ve seen in a while and to have a manager stand there and witness this and do nothing is absolutely ridiculous and I would feel like they would do something to me or my kids food if I was to ever go back there, but there needs to be a change. While outside I saw a worker on break and let’s just say she informed me that the last manager was let go and this new one was not good at all as the reason this was her last week working there so not only are the paying customers being treated unfair but the employees feel the same way this is is kit the way a business should be ran.

Anisha Finn
904-228-3882
[email protected]