Complaint: Rude customer service

on 27 September 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I order a medium pizza with sausage and beef around 8:57 pm. When the driver delivered he told me they where open to one. The pizza I received was had no sauce and was hard as a rock. I call 3 times and was hung on the last time I called I was on hold for 35 minutes before I got a answer. When I talked to the manager he told me I couldn’t get a new pizza delivered nor my money back.. he told me that since what he was doing wasn’t getting no where I wasn’t getting nothing back and hung up on me. It’s store 9752

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Justified complaint?

Suggested solution:

I want my money back and a fresh pizza

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