I follow the tracker, which is why (I assume y’all put it there) and my order was in the quality check for 45-50 minutes. I called the store, associate says we will remake your order, but it will tke a while. Less than 10 minutes later…. here comes my order. I recall the store asking how they got my order done so quick. A different associate says my order should be hot. I ask if this is my NEW order, she says, I think so. I said is this my NEW order, she says again she thinks so. Upon receiving my order…. YUP!! NOT THE NEW ORDER…..MY CHICKEN WAS COLD AND MY BREAD….SOGGY!!
1. NEVER LIE TO CUSTOMERS!
2. Never promise to remake something that you do not have the ability to authorize it.