Complaint: Pizza’s Never Delivered

on 30 June 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered 2 gluten free pizzas on 6282020. They were never delivered. I tried calling the store that night and called Domino’s Corporate yesterday. I was told that they would get a message to the owner and have them reach out to me. On 630, I reached out to the store to try to resolve the problem myself. I was put on hold numerous times and was finally told that they could only issue me a credit. This is not an acceptable answer seeing that the issue was completely out of my hands. Additionally, at the end of the call, the person who I was speaking with hung up on me without saying anything. I am completely disappointed with my experience at this store.

0 0 vote
Justified complaint?

Suggested solution:

I would like a full refund of my order to the card used to pay for it.

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1 month ago - We have posted a tweet about your new complaint about Dominos Pizza

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