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Filed 6 Apr 2021 by Holly

After driving 9 hours from Pensacola, Fl and getting to our destination….we planned on just ordering a pizza for convenience. We were starving and had only eaten lunch during our travel. I placed my order via telephone at 9:45 pm last night. After waiting 2 hr and 15 min…..I called Domino’s to check on the delivery status (wondering if the delivery guy may have gotten lost). I spoke with someone that told me that since we were the closest delivery (only 2 mile away) our order should have been dropped off first snd it looked like the driver was delivery the route he gave him backwards. He then said that he should arrive soon and comped the pizza for us (this call took place at 10:18 pm). Well….we were exhausted and finally went to bed at 11:28pm because the pizza never came. WTF???? If I had of been told that someone dropped the ball with our pizza and should re-order or better yet just go to McDonalds….we would have done that!!!!! This is absolutely ridiculous and unacceptable.

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