Domino’s Pizza complaint: Customer ServiceDelivery
Filed 7 Apr 2021 by Marlana
Ordered and paid on line for a delivery. After an hour and a half waiting we received a text from the tracker saying pizza was delivered. It was not. Called the store. Told them the issue, they had me on hold 20 minutes while the contact the driver, his name was Richard. Then got disconnected. Called back and asked if they could remake order. They said no because it was already delivered. They basically called me a list. The lady was rude and just said I’ll refund you. We never got to eat pizza. My mother had to eat before taking medicine so that didn’t help at all. I have never gotten such terrible service before at any place of business. We love Dominoes. Maybe that store has issues. Need someone to know. May be awhile before I return.
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