Complaint: Person answering phone had no idea what they sell

on 09 October 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

Person answering the phone had no idea what specials you had and told me a large 3 item pizza was $15 and something. His speech was slurred and I could hardly understand him. He sounded stoned. I order this all the time and your price is always $7.99 but not today. I ended up hanging up and took my business somewhere else. The people answering the phone need to be better educated on what you are selling.

0 0 vote
Justified complaint?

Suggested solution:

Educate your people on how to answer the phone and what specials you have and the prices.

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