Domino’s Pizza complaint: over charged, underdone pizza, disappointed

To Whom It May Concern: I saw the Dominos offer for 50% off any pizza between 66 and 612 and decided to try it. We elected to pick up the pizza and wings. I ordered online, as required. when I finished the order, there was no 50% deduction for the pizza. My Husband went to pick up the pizza, and asked where the 50% discount was. The manager told him there was nothing that she could do, he would have to pay full price, and then he had to call 1-800-Dominos. My husband then said to the manager on duty that they should report this problem to corporate. Her response was that they had reported it many times in the past, and it never got fixed. She talked to me from a distance, while cutting up pizza. The Worker at the register offered another deal, and it took 5 dollars off of my order. Cudos to her.
However, the deal should have been honored. If you as a company offer such a deal, there should be no problem in its implementation. How many customers have overpaid?
Lastly, the pan pizza was doughy, and definitely undercooked. Please do not sell something that is substandard or incompletely cooked. A thicker dough needs more time. As compared to Jets Pizza, there was no comparison. The wings, however, were decent. please reference order number 646, on 6722, at store 3825 in Punta Gorda, FL.
I am asking for a total refund, and am hoping that you will revise your management methods, so other patrons are not taken advantage of, andor disappointed, as I was. I am available at (941)916-5511, if you have any questions, or wish to discuss further.

Sincerely,

Carolyn Hoffman