Domino’s Pizza complaint: No Delivery

Name: No Delivery
Item: Domino’s Pizza
Author: Shelby

Open 18 Aug 2021 146 views Fast Food / Delivery

Filed 18 Aug 2021 by Shelby

Never received pizza, but took the time to charge my bank card. The driver delivered it to another location. Did not have the decency to call me.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 18 Aug 2021
Desired resolution: Please speak to the the delivery person about my order. I don't know How it got it mixed up with another apt at lexington on the green, when I specific ally gave him 5850 Hillandale Dr, unit 1227. He and the foreign did not get my bank card information, because it already been charged. I feel this is danger, because this person may have passed it on. The way that store treated a Black woman in her seventies is a shame. When most of the customer are Black People. Please listen to the monotone answering system. It is horrible and I tried to call it for hours. No team leader ever answered. They should be reprimand and they have not apologize for it. I walked to that store today, when they did not deliver it and asked them to delete it from my bank acct. the African American girl said it take 3 to 5 days, with no apology whatsoever. I cannot order anything else from that store. Just fed up.
Problem: Pizza delivered to wrong address
About: pizza delivery

18 Aug 2021 Complaint filed and published
18 Aug 2021 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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