Complaint: Manager was rude and nasty

on 01 November 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

Order was very late and I called the store and spoke with manager on duty and asked if we send someone to pick it up can she refund our tip she said absolutely not . She was very rude and when I asked for her name she said I do not have to tell you my name.

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Justified complaint?

Suggested solution:

I would like aomething for our headache with this. This is absurd to treat cuatomers this way

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