Complaint: I had an issue with an order.

on 02 February 2021 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I had placed an order online and normally i get extra cheese on the whole pizza however this time i wanted regular cheese. In taking off the extra cheese I guess it took all the cheese off and when the pizza arrived it was not eatable! I called management and explained I could return the whole pizza and the manager refused a discount or replacment.

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Justified complaint?

Suggested solution:

replaced the pizza for free

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