Filed 31 Jul 2021 by Samir
Dear Sir,
My name is Samir Rashid a long-time Dominos customer who resides at 936 Hollyview lane,West Chester,PA.
On Thursday 07292021 I placed a carryout order online to pickup @1230pm @the above Dominos Pizza store and when I got to the above store to pickup my order I realized that the store door was locked and no lights inside and nobody inside so I went back home and kept calling the store to talk to somebody but no avail.Then I called the above store over the phone the same day @ around 0600pm and a male employee talked to me and asked the order number which I didn’t have but I gave him my full name and the order details he told me to come to the store and talk to the manager.On 07302021 around 1115am I called the store over the phone to talk to anybody that I was coming to the store to talk to the manager as I was told so the day before to solve my issue a male employee picked up and initiated the conversation with: I can’t take your order now I said I’m not placing an order I just want to know what happened to my order which I never received he asked me the order number I told him I don’t have it now and I told him that I talked to a store employee the day before on 07292021 who told me to come to the above store to talk to the manager and I added I’m coming to the store to talk to the manager to give all the information regarding the order and during all this phone conversation I was addressing the issue politely, quietly and professionally but I was stunned when he literally yelled at me and said: IF YOU COME TO THE STORE I WILL CALL THE POLICE which wasn’t right to harass and threaten a long-time Dominos Pizza customer,that wasn’t professional at all to harass and threaten a customer who all he wanted was some one to solve his issue
I’m requesting this issue to be taken seriously by Dominos Pizza headquarter Corp officials for Harassing and threatening a customer, regards
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