Complaint: Delivery paid and not delivered

on 11 October 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

We order pizza from domino’s on the Plaza and 36th street at 4:45 we tried calling to see what is happening. My husband pay for the pizzas online the tracker said the pizzas was out of stove at 5:30 it is how 6:57 . We called and they continue to put us on hold. Please contact us about this matter .As of 7:43pm we have not received the pizza we call again finally we reached someone and he said the pizza was in routine but our computer said complete The young man said he refunded $36.68 back to my husband’s card however our family have to now wait on dinner to be cook. 

The domino’s store is the one on the Plaza and 36th street. 

Date 10102020

Time order 4:30  

Domino’s answer phone at 7:45

John Carolyn Vann 
6632 Rosecran Dr. 
Charlotte NC 28215
980-349-1218

0 0 vote
Justified complaint?

Suggested solution:

Reprimand whoever in charge of delivery computer orders

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