Complaint: Delivery Driver Harassing Daughter

on 22 January 2021 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

James the delivery driver from Dominos on Airline Rd. was extremely rude. My daughter ordered a pizza on my card for her lunch as I was about to leave and run errands. She’s 12, and before I was about to leave I overheard the driver yelling at her from our kitchen. I proceeded to walk over and he said to her “How did you come up with a $2 tip? That’s not enough and that’s less than 10%, why would you do that?” To a 12 year old, I briefly went over to him to let him know she wasn’t alone and after telling him to have a nice day, he knew he was caught. This is absolutely unprofessional and to hear from several of our children that he has done this MULTIPLE times.

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Justified complaint?

Suggested solution:

Some form of action taken on James. As well as the tip to be refunded back into my account. I also would like him to never deliver to our location again.

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