Skip to content
File a complaint

Domino’s Pizza complaints

Domino’s Pizza complaint: 2 HOURS for my PICKUP ORDER

Open 242 views Fast Food / Delivery

Filed 23 Jan 2021 by Karry

I placed my order when I left Stockton @ 4:45 PM. It takes me about 20 minutes to get to this location and I have not had any problems before. The tracker said my order was done but when I got there at 5:20 I was told my order was not ready and they were waiting on one more item, my pizza. I said fine, waited in the lobby until 5:45 and then asked to speak to a manager who I saw show the employee that my pizza and cinnamon things where ready but my wings were not. Three people who ordered at the counter AFTER I got there received their orders and walked out of the store. I did not receive my complete order until almost 6:40. My pizza was cold and my cinnamon things were luke warm. I realize it was a busy night and they were backed up on orders but I do not thing I should have had to wait almost 2 hours to get my order. I order a head of time because I am handicapped and am unable to stand around and wait for food to be done that I am picking up. Food that was getting cold because they were so back logged they couldn’t get my order complete.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Domino’s Pizza? Start the discussion above.

Wronged by Domino’s Pizza too?
Make it sting!