Domino’s Pizza complaint: Complete incompetence
Filed 7 Mar 2021 by Mike
What is going on at this place? I ordered online at 6pm. Order arrived at 6:50 and was completely wrong. Called the store immediately and they offered to “Remake my order”. I agreed and ask for no other concession. I only asked that they text me with updates. 8:10 and no updates sent, so I call the store again. I am put on hold for 8 minutes only to have the manager tell me that I got someone else’s order. I said “correct, I was told that an hour ago”. His response is would you like us to “Remake your order”? You can’t make this crap up! I requested that my order be refunded and put a frozen Pizza in the oven. I realize that people make mistakes but this place is a HOT MESS. I am done with them.
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