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Domino’s Pizza complaint: Bad Food, Bad Management, Bad Customer Service

Open 109 views Fast Food / Delivery

Filed 8 Apr 2022 by Charlie

On March 16, 2022 I purchased an order for $34.99. When the food was finally delivered it was cold. I contacted the store, and the manager told me that he was not responsible for the temperature of food delivered. I contacted Domino’s corporate to file a complaint and was told that the franchise owner would be in touch with me. The franchise owner has never contacted me, however the store manager did contact me one time. It was obvious that he was reading from a script, or a canned apology, and didn’t mean a word that he said. I was told by corporate that I would get a refund for this purchase, because the entire food order was thrown out. In my opinion Domino’s food does not warm up well, it has a bad flavor. I have never received a refund nor has anyone offered me credit or a free meal or anything to compensate me for this horrible food. I would contact the franchisee owner myself if I could get a phone number, but no one will give that to me either. All I want right now is a refund of $34.99, and Domino’s will never hear or see from me again.

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