Complaint: Bad customer service

on 06 May 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

Juan, the employee that attended me when I had arrived gave me the total and I said there was probably a misunderstanding because I had order the special for 5.99 and he explain me why my total was $13.12 but with an attitude I said well I would appreciate it if next time they can explain that thru the phone. And asked me madly if I wanted them or not and I said yes. He went to the back and came back throwing me 3 peppers packages at me and I got pissed off because first of all he started with an attitude then he throws products at me??? That’s not the way I do business with anybody. I mean no manners, no customer service experience at all!!!!

0 0 votes
Justified complaint?

Suggested solution:

Please train your employees. Teach them customer service. That guy looked like he already had a bad day since before I came in.

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11 months ago - We have posted a tweet about your new complaint about Dominos Pizza

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