Our sentiment meter has identified a 100% increase in complaints about Dollarama over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dollarama's offerings.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Dollarama? Submit your Dollarama complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollarama.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Dollarama complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 5 complaints about Dollarama over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dollarama's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Dollarama. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Dollarama by calling 1-888-365-4266. If you want to reach out to Dollarama through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from lethuhoa on 10 April 2024 about Dollarama.
On March 22nd, I bought an Amazon gift card at the Dollarama located at 4269 Boulevard St-Jean, DDO. During the checkout process, the cashier encountered difficulties activating the gift card. Despite this, I was still charged for the card. ... Read more
Complaint from PLPB on 28 October 2023 about Dollarama.
1) Items are of inferior quality and are non refundable and NO Exchange even with the bill of sale 2) The contact form is long and convoluted. The files I attempted to send Dollarama Customer Service were continually not accepted as... Read more
Complaint from Nikiki on 04 October 2023 about Dollarama.
I was in the store which I am 9. Everyday and I had a dark hair lady come up to me yelling ate yelling me to get out cuz I was cocked out of there I said no I have... Read more
Complaint from Clarify on 09 June 2023 about Dollarama.
The assistant manager at this dollarama does not know where anything is in the store... when you ask him where something is he will tell you a completely different aisle to go to and walking down the seasonal aisles there... Read more
Complaint from Shelda on 26 April 2023 about Dollarama.
Bought coffee pod holder to save counter space. Got home and the pods don't come anywhere to fitting in the slots. Very disappointing and I know they won't let me return it. Read more
Complaint from INSULTED SHOPPER on 20 June 2022 about Dollarama.
several complaints I have expressed letters.ALSO TALKED TO THE MANAGER BUT NEED TO GO HIGHER UP! Elayna needs to take her slander and horrible comments to another company that accepts this kind of horrible behaviour and assault.At first she... Read more
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