Direct Express complaint: Worse company ever

Name: Worse company ever
Item: Direct Express
Rating: 1
Author: Nikki

Open 7 May 2023 74 views Payment Providers

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Filed 7 May 2023 by Nikki

They always cancel my daughters card instead of mine then I always have to send my id in when it is their fault not mine. Can never get ahold of anyone. Always a hassle. Worse company ever!

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Case details

Status: Open
Company: Direct Express
Filed: 7 May 2023
Rating: 1/5
Desired resolution: Better customer service.
Problem: Wrong card cancelled repeatedly
About: benefits debit card

Progress

Filed
Company notified
Company replied
Resolved

7 May 2023 Complaint filed and published
7 May 2023 Message from Bizzy: we notified Direct Express about this complaint.

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