Direct Express complaint: Won’t give me my money back
Filed 10 Jan 2023 by Kenneth
I filed a dispute with Direct express because a lot of charges that were taken off my direct express card.it was in the amount of 3000 dollars.That is over a month if disability pay.it took forever for the bank to investigate the claim.My claim was denied and did not get any money back They said it was authorized by me. That is not true.Thats my only income.i tried to get direct to reopen my case.After my card was hacked, I was in the hospital from Aug 26 until Nov 02 I faxed a copy of the police report all the disputed charges and the papers stating that I was in the hospital fighting for my life. My anxiety and stress has been high.Disability is my only income.As of now, I am struggling
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