Direct Express complaint: Illegally Withholding funds knowing they have it
Filed 10 Jan 2023 by Craig
Withholding funds knowing they have it due to a merchants errors and was freely refunded immediately but Direct Express is trying to control the clients and purposely screwing up the our files, by fabricating different stories to why and how long. I have gave a few problems similar to this before and it’s usually handled quickly within 20 to 30 mins. I’m really disappointed that they can do whatever they want or say as if they own this institution . They see it’s been refunded by the merchant for errors but Direct Express is telling us it could take 30 days. 8 am hearing Fraud singing all over it.
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