Direct Express complaint: Refused scam refund

I files with Direct Express after being scammed on November 14th by a place that I had paid to take care of my bills one for $49.99 and one for $ $99.99 and again on December 27th 14 110 and the other for $59.99 I had provided them with proof that it was a scam proof that I paid them and they denied me my money back because the that’s fine solutions that I later found out was a scam supposedly provided them with documentation that I gave them permission to use my card I guess in a way yes you can say that was true I paid them the money to pay my bill companies after they promised to lower my bill everything was done fraudulently and I am out $317 now and when I asked Direct Express to reconsider reopening the case and for a further investigation to happen they hung up on me in my face I am now in debt and on a fixed low income I am looking at getting my utilities shut off all because of this and they refuse to fix it please help if you need photos of the payments please let me know I did not realize this was a scam company until my bills went up on the next billing cycle then I Googled is bestfind Solutions a scam and sure is anything scam finders popped up saving possible scam with other complaints the same as mine I wish I would have done that before and save myself this headache and stress